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Contact us

Corrections, questions and partnership enquiries — we read everything.

Email us

The fastest way to reach us, for corrections, questions and partnerships.

[email protected]

Booking support

Changes, cancellations and refunds are handled by GetYourGuide, not by us.

GetYourGuide help centre

Plan your trip

Start with the full travel guide — it answers most of what people write in to ask.

Read the travel guide

Before you write

If your question is about a booking you have already made — changing a date, cancelling, a pickup time — please contact the tour operator or GetYourGuide directly. We are an independent guide, not a tour operator and not the park authority, and have no access to your booking.

For most planning questions, the answer is probably already here: the travel guide, the getting there guide and the best time to visit page cover almost everything people ask us.

What we would love to hear about

  • Anything on this site that is out of date, wrong or unclear.
  • A guide, lodge or operator in Mikumi, Morogoro or the Udzungwa area that we have missed.
  • Changes to fees, train times, rules or access you have seen on the ground.
  • Press, media and partnership enquiries.

We aim to reply within a few working days.

Plan your safari

Add a real safari to your Zanzibar or Dar es Salaam trip

Fly out of Zanzibar after breakfast or take the train from Dar, spend the day among elephants, giraffes and zebra on the Mkata floodplain, and be back by evening — or stay a night for the lions. Compare day trips and overnight safaris and book in a couple of taps.